The #1 mistake new managers make (and how to fix it in 5 minutes)


Wel

Welcome Reader!

Last Tuesday, a brilliant software engineer walked into her manager’s office and quit on the spot.

The reason? Her manager had just spent 20 minutes explaining why her approach to a project was "wrong" – without once asking about her reasoning or the constraints she was facing.

Tuesday Tip!!!

Here's the mistake that kills more careers than any other: New managers think their job is to have all the answers.

But here's the truth: Your job isn't to be the smartest person in the room. It's to make everyone else in the room smarter.

The moment you shift from "I need to solve this" to "How can I help my team solve this?" everything changes. Your people feel heard. They take ownership. They bring you solutions instead of problems.

Try this 5-minute practice starting today:

Before your next one-on-one, write down these three questions:

  1. "What's your take on this situation?"
  2. "What options have you considered?"
  3. "What support do you need from me?"

Start with these questions instead of jumping straight to solutions. You'll be amazed at what your team already knows – and how much more engaged they become when you ask.

The engineer I mentioned? She's now thriving at a company where her manager starts every conversation with "What are you thinking?" instead of "Here's what you should do."

Latest Forbes Article

What is task masking, exactly? Well, if you’re at a loss, you’re not alone. It took me about an hour to even skim the surface and figure out how this new movement is impacting the modern workplace. And let me tell you, it’s becoming quite popular, especially among Gen Z.

Want more tools like this?

Download my free "First 90 Days as a Manager" checklist – it includes 15 conversation starters that build trust instead of breaking it.

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Dr. Colleen Batchelder

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