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Dr. Colleen Batchelder

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The Future of Work Is Already Here

Hi Reader, FINAL CALL: Early Access Closes Tonight This is it – the final newsletter in our Gen Z management series, and your last chance to join the Gen Z Manager Survival Guide at the early access price. But before I share the details, let me tell you why this matters more than you might realize... The Competitive Advantage Right now, while most managers are still frustrated and confused by Gen Z employees, you have an opportunity to become the manager they actually want to work for. The...

Hi Reader, "Six months ago, I was ready to quit managing. My Gen Z employees were driving me crazy. Today, they're my highest performers and I'm known as the manager everyone wants to work for." This transformation came from Sarah, a director who attended my Gen Z management workshop in April. Her secret? She stopped trying to make Gen Z employees fit her management style and started adapting her style to unlock their potential. The Mindset Shift That Changes Everything Old Thinking: "Gen Z...

Hi Reader, "We invested $50,000 in a leadership development program, but none of our Gen Z high-performers applied." This came from a frustrated VP of People who couldn't understand why their emerging talent wasn't interested in leadership opportunities. When I reviewed their program, the problem was obvious... The Leadership Development That Nobody Wants Their program included: 18-month management track Traditional supervisory skills training Formal mentorship with senior executives Focus on...

Hi Reader, "Should I be worried that AI will replace my Gen Z employees?" This question came from a concerned CEO last week. My response surprised him: "You should be worried that your Gen Z employees won't know how to work WITH AI." The Real AI Threat AI isn't going to replace Gen Z workers. But Gen Z workers who can't leverage AI will be replaced by Gen Z workers who can. The companies preparing their employees for this reality will have a massive competitive advantage. Where Most Managers...

Hi Reader, "We have an employee recognition program, but our Gen Z employees don't seem motivated by it." This came from an HR director whose company spent thousands on recognition initiatives that weren't working. Their program included: Employee of the month awards Years of service celebrations Company-wide achievement announcements Gift cards and branded merchandise All the traditional stuff. None of it resonating. The Recognition Revolution Here's what I've learned from studying Gen Z...

Hi Reader, Last week, a manager told me: "I can tell my Gen Z employees hate our team meetings. They're polite, but they're clearly checked out." When I asked about the meeting structure, here's what I heard: Weekly 60-minute team standup Round-robin status updates Manager announcements "Any questions?" (crickets) No wonder they're checked out. The Traditional Meeting Formula That Fails Most team meetings follow this pattern: What did you do last week? What are you doing this week? Any...

Hi Reader, "My Gen Z employee never responds to emails promptly. I have to follow up multiple times. It's unprofessional." I hear this complaint weekly from frustrated managers. But here's what I discovered when I dug deeper: The employee was responding – just not via email. The Communication Breakdown Manager's preferred channels: Email (formal communication) Phone calls (urgent matters) In-person meetings (important discussions) Gen Z's preferred channels: Instant messaging (quick...

Hi Reader, A Fortune 500 executive recently confided in me: "We offered our best Gen Z employee a promotion – team lead, more money, clear advancement. She turned it down flat." His confusion was palpable. "Don't they want to move up?" Here's the thing: Gen Z absolutely wants to advance. They just don't want YOUR version of advancement. The Career Ladder Is Dead Traditional career progression: Entry level → Senior level → Manager → Director → VP Gen Z career progression: Skills-based growth →...

Hi Reader, "I think my Gen Z employee is quiet quitting. She's always talking about her 'side projects' and seems distracted." This came from a concerned manager during a recent workshop. So I asked him: "Have you asked her about these projects?" His response: "I don't want to pry into her personal life." Here's the problem with that thinking... The Side Hustle Misconception Most managers hear "side hustle" and think: Disloyalty Divided attention Lack of commitment Planning to quit But here's...

HI Reader, I was consulting with a tech startup last month when the CEO said something that stopped me in my tracks: "We offered our top Gen Z performer a $10,000 raise to stay. She turned it down and took a job that paid $5,000 less." His conclusion? "Gen Z doesn't understand money." My conclusion? He doesn't understand Gen Z. The Perk That's Worth More Than Money What did that other company offer that was worth a $15,000 swing? Career development conversations. Real ones. Not annual...